Activate the customer port

If it is not already active, contact your electricity network provider to activate the customer port, see Activate the Customer Port on our support page. The rest of this step-by-step instruction can be carried out with an inactive port, but data will of course not be visible until it has been activated.

Power Elveta Real-Time Dongle

Connect your Elveta real-time dongle to a USB-C charger to start the configuration. If you have a P1 meter, your Elveta real-time dongle can be connected directly to it instead of to USB-C. If you have a HAN port or Kamstrup OMNIPOWER^®, configuration must be done with the USB-C cable plugged in.

Wait for blue color

When your Elveta real-time dongle shows a steady light-blue light, it is ready to be configured.
Please note that it can take up to two minutes for your Elveta real-time dongle to show a steady light-blue light because it may need to charge its internal energy bank first.
If your Elveta real-time dongle shows red, incorrect Wi-Fi details have previously been entered. Press the small button on it with a pen or paper clip to reset it. It will then restart and show a steady light-blue light.

Connect to Your Elveta Real-Time Dongle's Wi-Fi

Scan the upper QR code on the back of your Elveta real-time dongle with your mobile phone. The phone will then ask you to tap the Wi-Fi network suggested in the camera window. You can also manually connect to your Elveta real-time dongle's Wi-Fi using the Wi-Fi network and password printed on its label.
You can do this indoors with USB-C, so you do not have to stand outside in possible cold or rain.

Open login page

When you are connected to the real-time dongle's Wi-Fi, your phone will suggest that you log in to it via a so-called 'captive portal'.
If the captive portal should not appear, you can manually start your web browser and go to http://192.168.4.1.
Note that some mobile phones warn that there is no Internet on this Wi-Fi, but make sure to stay connected to its Wi-Fi until the configuration is complete.

Enter Wi-Fi network and password

On the real-time dongle's web page, enter the Wi-Fi you use at home. Select the network name from the list of networks the real-time dongle has seen, or enter a network name manually together with the password and click "Ok". Please note that the Wi-Fi network you enter must be on the 2.4 GHz band, have WPA2 as the security level and have coverage in your electrical cabinet.

Wait for green

Your Elveta real-time dongle will now connect to your Wi-Fi. Within a few seconds, it will show or blink green to indicate that it successfully connected to Wi-Fi. You can now disconnect the USB-C cable.
If your Elveta real-time dongle shows red, it failed to connect to the specified Wi-Fi. Press the small button on it with a pen or paper clip to reset it. Go back to step 3 and switch to another Wi-Fi. If any other color is shown, you can see what it means below.

Plug the dongle into the electricity meter

Connect your Elveta real-time dongle to your electricity meter, if this was not done in step 2, using the supplied cable: RJ12 cable if you have a P1 port and RJ45 cable if you have a HAN port. If you have a Kamstrup OMNIPOWER^®, the real-time dongle is installed inside the electricity meter without a cable. More information about how to connect it is available on the Electricity Meters page.

Mount the dongle easily

Mount your Elveta real-time dongle on the wall inside the electrical cabinet. Strong magnets keep it in place.

Place it optimally

Remember to place the antenna with as few objects as possible between the real-time dongle and your Wi-Fi access point. This improves the signal.
Turn or tilt the antenna so that the long side of the antenna "points" toward your Wi-Fi access point for optimal coverage. Do not point the tip of the antenna toward the Wi-Fi access point.

Steady green light

Within one minute, your Elveta real-time dongle will show green if it
1) has received data from the electricity meter and
2) can reach your Wi-Fi network.
If the customer port on your electricity meter is not activated, it will instead blink green. If you see any other color, you can see what it means below.

View data in the dashboard

Now that your Elveta real-time dongle is connected to the cloud, it is time to log in to your Elveta account and view real-time data. Go to our demo dashboard and log in using the credentials you received from Picofrost.